Claims Services

Global Claims Management & Services

An insurance claim is the defining moment for our service – the moment when we deliver on our promise. At Allianz Global Corporate & Specialty, we are committed to deliver superior claims experience to our customers: before, during and after a loss. Our global commitment and claims management approach are outlined in our Claims Pledge.

It’s when a loss occurs that you really need your insurer to act – promptly and unbureaucratically. A coordinated approach to global claims management is the key. Fast claims services and efficient claims handling is essential to help our clients resume their operations and manage their day-to-day business as quickly as possible.

Allianz Global Corporate & Specialty fields a dedicated team of experts, highly respected in the market. We have many years of experience and expertise in managing claims in all our lines of business, from property, liability and financial lines to engineering, aviation and marine.

Outstanding Claims Service - delivered worldwide

We work in close cooperation with our risk consultants, loss adjusters and engineers to analyze, evaluate and compensate our clients’ losses. We also have proven experience in handling international insurance solutions worldwide and can provide fast and efficient global claims management in the most complex cases.

Allianz Global Corporate & Specialty is determined to lead the market with our claims service. In practice, this is based on 5 key elements:

  • People: The right people in the right places – a team with years of technical experience, well known to clients, brokers and the market
  • Processes: Proven systems and procedures ensure consistent quality and transparency for the client
  • Reach: A worldwide network – delivering local claims services with global coordination
  • Experience: An established track record of handling complex international claims – with a market-leading position
  • Attitude: Our philosophy is a partnership approach, always based on dialogue and not on debate: searching for solutions, not focusing on exclusions.