Allianz Appoints Windon Head of Customer Strategy and Sales Innovation in North America

Press Release | September 5, 2018 | New York

Allianz Group’s specialist corporate insurer Allianz Global Corporate & Specialty® (AGCS) has appointed Allison Windon Regional Head of Customer Strategy and Sales Innovation in North America, effective immediately. Based in Chicago, Windon reports to Rani Christie, AGCS North American Head of Sales.          

In this newly created role, Windon will develop and lead customer-driven strategies for prospective and existing client and broker channels in the region. She will also work collaboratively and globally across Allianz to identify best practices and develop shared go-to-market strategies to enhance the Allianz client experience; as such she will have oversight over large broker relationships.

Most recently, Windon served as AGCS Global Customer Experience Director in Munich, where she built and led the award-winning AGCS Global Customer Experience program called True Customer Centricity. This initiative was established in 2015 and brings a consistent global approach to listening to and responding to client and broker needs. The program spans 22 countries and is carried out in 16 languages across all AGCS regions.

Prior to Allianz, Windon was Director of Strategic Growth Initiatives at Zurich Insurance Group, where she worked on customer acquisition strategies, executive thought leadership and brand reputation. She began her career at Aon where she held positions of increasing responsibility for nearly a decade.

“Allison’s proven track record as the architect and leader of world-class customer experience initiatives will prove invaluable as we strive toward surpassing our growth goals in 2018,” said Christie. “Her position further demonstrates Allianz’s investment in our True Customer Centricity ethos and culture, and I look forward to working with Allison to bring this initiative to life.”

Windon holds a Bachelor’s degree in Leadership Studies from the University of Richmond (Virginia), and an MBA focusing on Marketing and Strategy from The University of Chicago.

Allison Windon
AGCS USA

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. AGCS provides risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 12 dedicated lines of business.

Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film actors. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

We constantly strive to deliver the best for our customers through our global team of around 4,400 employees from over 70 nationalities in 34 countries worldwide. As the one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial strength ratings and a global network in over 200 countries and territories. In 2018, AGCS generated a total of €8.2 billion gross premium worldwide.

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With the Allianz network AGCS provides services in over 200 countries and territories.