The Firs, 2nd Floor, 32A Cradock Avenue,
The AGCS team based in Johannesburg, South Africa offers tailored corporate insurance solutions and services for companies in all industries. Our experts have proven skills in underwriting and managing the most complex risks, based on years of industry-specific experience. Working with our colleagues across the Allianz Group, AGCS Africa is able to offer comprehensive , , , , , and solutions.
Allianz Global Corporate & Specialty (AGCS) South Africa Limited is an authorised financial services provider (license number 16722).
AGCS South Africa subscribes to the Ombudsman for Short-Term Insurance and is subject to the jurisdiction of the FAIS Ombud. Complaints are an important part of Treating Customers Fairly (TCF) and we have committed to making sure that we have adequate processes in place to ensure fair treatment of our customers even when things go wrong. To that end we created the a detailed Complaints Management Process which is applied across our company in order to ensure consistent processing of complaints, decision making and root cause analysis. In accordance with the General Code of Conduct for Authorised Financial Service Providers, we have adopted a conflict of interest policy which is available for inspection upon request.
Annual survey identifying business risks
Technology is breeding new threats as well as business models. Traditional risks such as natural catastrophes continue to challenge while other threats such as cyber, neck-and-neck with business interruption at the top of the Allianz Risk Barometer 2019 for the first time, reputational risk, increasing exposure to intangible assets and volatility and consolidation in the corporate environment evolve daily.