Christof Bentele, Global Head of Crisis Management is on the podcast discussing the findings of the new Allianz report "Product Recall: Managing The Impact Of The New Risk Landscape".
The full report is available for download on our website (agcs.allianz.com) or by following this link: bit.ly/RecallReport
If you have questions, suggestions, or comments, please feel free to shoot us an email at AGCSCommunication@allianz.com.
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Table of Contents:
1:40 - 4:30 What are the steps to a product recall?
4:31 - 7:20 Fluidity of the situation
7:21 - 10:03 How hard is it to recover?
10:04 - 12:35 What is the role of insurance?
12:36 - 17:58 How has the industry evolved?
17:59 - 19:32 Social Media... helpful or hurtful?