An insurance claim is the defining moment in our relationship with you.
At AGCS, we’re committed to delivering first-class service to our clients−before, during, and after a loss. Please read our Claims Pledge to see how we plan to deliver outstanding claims service and support.
We want to hear from you about your claims experience with AGCS! Use the link on the Pledge to send us your feedback.
To support your claims reporting experience, please be sure you choose the appropriate option below based on whether your policy is with Allianz Global Corporate & Specialty (AGCS) or Fireman’s Fund. For more help and support, please contact your broker.
Email: Allianz Claims
Call: +1.800.558.1606 (outside of the US: +1.314.513.1353)
Fax: +1.888.323-6450 (outside of the US: +1.314.513.1345)
Allianz Global Corporate & Specialty
Attention: First Notice Of Loss Claims Unit
One Progress Point Parkway
O'Fallon, MO 63368
Fireman’s Fund Policies:
If you are a Fireman’s Fund policyholder, the following are your options for filing a claim. We also recommend that you contact your agent or broker for help and support when appropriate, and take the necessary steps to protect your property from further damage.
Online Claims Reporting
To file a claim electronically, please select the appropriate category listed below. If you submit your loss via the electronic loss report form, a confirmation will be presented to you once your claim has been submitted. An acknowledgement will also be sent to you via email containing your claim number.
Automobile For automobile claims, including glass.
General Liability For claims filed against you by another party (other than auto).
Professional Liability For D&O, fiduciary liability, employment practices liability or excess claims.
Property For buildings, inventory, loss of use or contents claims.
Marine For ocean marine, ocean cargo, hull or inland marine claims.
Workers’ Compensation For workers’ compensation claims.
Other Methods of Reporting
California Workers Compensation
There are many ways to find the information you need. You can:
Locate a provider within the Medical Provider Network (MPN)
Reach the contact for the Medical Provider Network (MPN) by calling: 800.216.8025
Speak to a Medical Access Assistant (MAA) by calling: 800.468.7181
Obtain notifications regarding CA MPN regulations
All States: Workers Compensation
Look up a preferred Workers Compensation medical provider
Complete this form to nominate your provider to our recommended network.
For workers’ compensation eBilling, please reach out to our partner, Jopari Solutions, by calling: 866.269.0554 or visiting their website.
We have an aggressive anti-fraud policy designed to detect and prevent fraud. To report any suspected fraud activities, please contact our Special Investigations Unit at SIUReferral@ffic.com or 800.317.8781.